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The Property Ombudsman

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The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.

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  • Property Address








You’re in Safe Hands

117 St George's Terrace
Jesmond, Newcastle
NE2 2DN

0191 212 8100
info@bowsonproperty.co.uk

Monday - Friday09:00 - 17:30
Saturday09:00 - 16:00
SundayClosed

Tenancy information

Before the tenancy starts (payable to Bowson)
Holding Deposit: 1 weeks rent
Tenancy Deposit: 5 weeks rent
Rent: 1 months rent less holding deposit with a standing order set up for the subsequent monthly rent

During the tenancy (payable to Bowson if managed or landlord)
Tenancy agreement change: £50 inc vat
Late payment of rent: Interest charged at 3% above bank of England base rate for each day that the rent payment is outstanding over 14 days
Loss of keys/security devices: £15.00 +key cutting cost/ security device replacement.
Early termination of the tenancy: Payment of any unpaid rent up to the tenancy end date and a proportion of the Landlords tenant find fee (calculated by dividing the landlord tenant find fee by the number of months in the tenancy x the number of months left in the tenancy).

During the tenancy (payable to the provider) if permitted and applicable
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection
Bowson is a member of safeagent, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details by contacting us directly.