A Message to Our Valued Tenants and Landlords

Dear Tenants and Landlords,

As we find ourselves in the midst of the challenging weather season, we wanted to reach out and offer some guidance and reassurance to both our tenants and landlords. This time of year can bring about unpredictable and inclement weather, which may occasionally lead to unforeseen issues within your properties. We want to assure you that we are here to support and mitigate any concerns that may arise.

For Tenants:

1. Leaks Happen: It’s not uncommon for leaks to occur during periods of heavy rain or snow. Please know that we are fully aware of this possibility and are taking steps to minimize the impact on your living space.

2. Reporting Issues: If you encounter any issues related to the weather, such as leaks, drafts, or other weather-related concerns, don’t hesitate to contact our maintenance team promptly. We have a dedicated team ready to respond to your needs.

3. Stay Safe: Safety is our utmost priority. In cases of extreme weather conditions, please take the necessary precautions to keep yourself and your loved ones safe. If you have any concerns about your safety within the property, please reach out to us immediately.

For Landlords:

1. Property Maintenance: We understand that protecting your investment is of utmost importance. Our maintenance team is actively monitoring the properties to ensure they are well-maintained during this weather season. We will address issues promptly to prevent further damage.

2. Open Communication: If you are a landlord, please maintain open communication with us regarding any concerns or updates related to your property. This will help us coordinate necessary repairs and maintenance effectively.

3. Insurance: It’s a good time to ensure that your property insurance is up to date and covers any potential weather-related damages. If you have any questions about your coverage, please reach out to us for assistance.

Our Commitment:

We want to reassure all our tenants and landlords that we are fully committed to your well-being and the protection of your properties. While we cannot control the weather, we can control our response to it. Rest assured that we are doing everything in our power to address any issues that may arise.

Our priority is to provide you with a safe and comfortable living environment, and we are here to support you every step of the way. In the face of challenging weather, your safety and satisfaction remain our top concern.

If you have any questions, concerns, or require assistance, please do not hesitate to contact us. We are here to help you weather the storm.

Are you looking to sell/rent your property?

Or do you simply require more information?

Get in touch today

  • Property Address

You’re in Safe Hands

117 St George's Terrace
Jesmond, Newcastle

0191 212 8100

Monday - Friday09:00 - 17:30
Saturday09:00 - 16:00