For landlords managing a single property or a diverse portfolio, the challenges can be significant. Yet, you don’t have to navigate your rental investments alone. Our experienced property managers in Newcastle Upon Tyne, backed by 20 years of experience, offer reliable, committed, and passionate support, ensuring a streamlined rental income experience. Trust in our proven track record with landlords and tenants alike. Our in-house specialists provide a fully managed service, delivering ultimate peace of mind for your rental investment.
With a wealth of experience spanning over 20 years, our dedicated team has effectively managed rental properties. Our focus is on ensuring landlord and tenant satisfaction by consistently maintaining property conditions and monitoring tenancies. This approach aims to achieve competitive rental rates, minimize void periods, and present well-maintained, high-quality properties.
Investing in the future to provide the best possible service. Property management software, digital inventory and property inspection reports, maintenance reporting via our website, digital signature documents and online payments.
Tenant check in
Handover keys and provide welcome documents including 24 hour emergency contacts. If issues are identified by the Tenants we can usually diagnose and resolve issues over the phone reducing contractor costs. Tenants are made aware of their Tenancy responsibilities, every detail is considered for example window cleaning, gardening.
In compliance with the regulations stipulated by the Tenancy Deposit Scheme, we meticulously register and remit the deposit to the Deposit Protection Service (DPS) for secure safekeeping throughout the tenancy term.
Utilities & Council tax
Promptly set up new accounts for council tax and Utilities for a smooth change of occupier.
Collection of rent
Our team never miss the routine of rent collection forwarding to you the balance via bank transfer. Our professionalism allows for a brilliant track record of minimal rent arrears and prompt payment by standing order or online payments.
Our proactive property inspection schedule involves thorough visits every four months to verify that your tenants are adhering to the terms of their tenancy agreement. We provide comprehensive reports, supported by visual documentation, ensuring transparency and giving you confidence in the condition of your property. Our digital reporting system facilitates easy comprehension and allows for convenient reference, providing you with a professional and efficient overview of your property’s status.
End of Tenancy Inspection
Ensuring your property is returned to you in its original condition excepting fair wear and tear is always our end goal. Marketing is arranged ideally 2 months in advance to minimise void periods.
Priority is accorded to essential assessments and certifications, including Legionnaires risk assessment, Gas Safety Certificate (CP12), Energy Performance Certificate (EPC), as well as the installation of smoke and carbon monoxide detectors and the certification of electrical wiring.
Our curated list of qualified, insured tradesmen, along with a 24-hour emergency contact service, guarantees that your property is consistently maintained to the highest standards. Our team diligently reviews quotes, monitors quality, and keeps a vigilant eye on costs to uphold excellence in property management.
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